Navigation links to useful information
Find a store
Call us FREE 0800 804 8879 (Office hours)

Contact us

Let us know how we can help.

 

* required information

Call us

Want to talk to a real person? Call us on 0800 804 8879

If you can’t reach us, why not request a call back and a member of the online team will call you at a time that best suits you.

The opening hours for the Online Office are:

Monday9am - 8pm
Tuesday9am - 8pm
Wednesday9am - 8pm
Thursday9am - 8pm
Friday9am - 8pm
Saturday9am - 8pm
Sunday11am - 8pm

We call you

Schedule a time that you'd like us to call you back.

Schedule your call back

* Click to pick a date & select a time

Date =
Time =

* required information

Measuring guide

 

Your guide to measuring furniture

Before you order your new furniture, you need to make sure it’s the perfect fit for your home.

That means making sure the proportions are right for your room, and that your furniture will fit into your home, through all your access points.

How to measure your furniture

Start by taking the following measurements:
 
Measure the surface area of the space where you want to put the furniture. Make a rough sketch with a note of the dimensions.
 
Now measure the width, height, and depth of the furniture you want to order.

Don’t worry if it seems too big. Furniture Village offer split sofa options on some of our larger sofas. Some of our larger cabinets and beds also come apart so they are easier to move.

Will it go in?

Check that all widths and diagonal depths are less than the entry dimensions. You can check the diagonal depth on upholstery by placing a straight tape measure from the back of the frame to the front of the arm. If you’re still worried, please visit or call any of our Furniture Village stores. Our consultants will be happy to help.

If it was easy to get your existing furniture in, compare the measurements with the model you want to replace it with.

When ordering a wall display unit, measure the wall you wish to place it against from floor to ceiling. The diagonal height should be less than the entryway.

Measure the width and height of all doorways, hallways, and stairways, including banisters and turns, and don’t forget about obstacles such as radiators, wall and ceiling lights.

We're here to help

Uncertain about your measurements? Please ask our staff for help.

For a nominal charge, we can sometimes arrange for a ‘dummy run’ where our delivery team visit your house and assess the access for you. They can even bring the showroom display item to see if it will fit.

If access through a door is too tight, it’s sometimes possible to install your furniture via another route.  Our Store Distribution Managers can suggest local tradesmen who will quote to remove fence panels or windows before you commit to any additional cost. 



If the worst happens and your new furniture really won’t fit in, do come and talk to us. We’ll search our huge range of products and use all the expert knowledge of our staff to come up with a great alternative.