Pay 10% now, and the balance just before delivery
If any item in your shopping basket has an anticipated delivery time of 4 weeks or more and you are paying by debit or credit card, you can either:
OR
- Pay a 10% deposit now and pay the balance before delivery.
When do I make the final payment?
We generally request payment 24 to 48 hours before we deliver. However, on some dining and cabinet furniture delivered direct to you from our suppliers, we ask for payment up to 14 days before delivery.
How do I pay the balance?
Your final payment must be made with the same card that you used for the deposit.
Will I be notified when the final payment is due?
Only if you request notification. In choosing to pay a deposit, we assume that you will be happy for us to automatically request the balance outstanding against your order via our secure payment provider (SSP), without prior need to notify you. If this is not the case, please let us know by ticking the box directly below the 10% deposit option in the shopping basket.
This states: If you would prefer to be contacted before the balance is taken, please check this box
Only customers who check this box will be notified by email or telephone before the final balance is taken.
Will I be notified once payment has been taken?
As soon as your total payment has been processed, a receipt will be sent to your billing address by post.
Please remember, delivery cannot be made until cleared funds are received by us. We aim, where possible, to deliver all the items you've ordered together.
Other ways to pay
If you're spending £400 or more, our 0% Interest Free Credit option gives you the choice to spread the expense of your new furniture over anything from 6 months to 3 years, without costing a penny more.
Don't forget, you can always pay the full balance up front if you'd prefer. You can do that using a number of payment methods such as PayPal, or even posting us a cheque.