A Cookie is a text file that downloads small bits of information to the device you are accessing the page from when you use it.
The next time you visit the website using that device the details of your previous visit are remembered.
Cookies help us maintain the performance of the website and allow us to remember your preferences and make improvements based on visitor statistics.
We also sometimes place cookies on your device which help us serve relevant adverts to you when you visit other websites.
The categories of cookies we use on the website and the function they perform are listed below.
Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled without severely affecting the usability of the website.
The law does not require us to ask consent to use these cookies and they will always be placed when you use this website. They are used for features such as navigation and the shopping basket.
Where possible, we delete these cookies when you leave the website. Some cookies last longer; for example the shopping basket cookie will keep the contents of your shopping basket for up to 60 days so you can retrieve your basket easily.
Functional Cookies
These cookies remember various choices you make on the website to improve your experience. They are also used to display recommendations for you based on your past activity on the site.
Functional Cookies control features such as the wishlist and usability preferences and may also be required for actions such as watching a video.
Any data that these cookies collect is anonymised before being used for any other purpose (such as understanding how many people use our wishlist or if we are recommending the right products) – we don't keep records of your data or track you personally, or monitor how you browse on other websites.
This information is not made available to other websites.
We also use third party cookies from companies such as Facebook and Twitter to allow you to share information via your timeline or by liking or sharing content.
Analytics Cookies
Analytics cookies are used to gather anonymous data on how visitors use the website. They look at what pages are the most popular, how long visitors stay on them, if and where a user gets an error message and other similar data which we use to improve how the website works and make information easier to find.
This data is anonymous and we cannot track you individually using analytics cookies.
We also occasionally use ClickTale cookies to check that people are able to find important information on our website easily. This information is anonymous and cannot be linked to any specific user.
Advertising Cookies
We use advertising cookies to help display relevant ads to you on other websites. These cookies are used to help ensure the people our adverts are shown to are likely to have an interest in the types of products we sell.
Some cookies are used to display products we think you might be very interested in based on what you have already looked at on our site, others are less specific and simply understand you that you like to look at certain types of information online – for example that you are a sports fan or you visit cookery sites.
The cookies also measure how many times you see the ad and its effectiveness so we can stop targeting you if you do not respond to the ad.
Most web browsers allow you to manage which cookies you accept via their settings - you can use the following links to find out more. If your browser is not listed below you can normally use the 'Help' functionality on your browser to find out about how it handles cookies, or visit the site you downloaded it from for more information.
General Information about cookies
Find more information about cookies here.
Read how the IAB provides information about Internet Advertising and your privacy here.
If you would like to contact us about cookies please email us here.
Managing Functional Cookies
Our recommendation service to show you products you may also like is provided by Peerius. You can read more about the service here.
Facebook provide information about their cookies here.
Google provide information about their cookie and privacy policies including their YouTube service and G+ here.
The Twitter privacy policy is available here.
Our room planner application is provided by Icovia, and provide information on their privacy policy here.
Managing Analytics Cookies
Google Analytics provide a browser plugin to prevent their analytics cookies being placed, or you can use your browser settings to disallow analytics cookies.
You can disable ClickTale cookies here.
Managing Advertising Cookies
You can view and manage the advertising cookies placed on your device by visiting Your Online Choices here.
You can opt out of many online advertising cookies via the service provided at Network Advertising here.
We may also use cookies from the following advertising networks which do not appear on the above lists. In the majority of cases they do provide an opt out directly via the link, in other cases the cookies can be managed via your browser as described above.