Upholstery care guide

Upholstery care guide

Congratulations on your new upholstery from Furniture Village. We hope that you will enjoy it for many years to come. This care guide includes useful advice on what to do when your furniture arrives and how to care for your leather or fabric upholstery on a day-to-day basis. It also includes tips on prolonging the life of sofas and chairs and avoiding damage and harm.

While everything at Furniture Village comes with a 5 year quality guarantee, it’s worth asking about our 5 year Guardsman Protection. This excellent cover plan will protect your new upholstery from accidental damage including spills and stains. It’s well worth the extra cost to relax and enjoy your new furniture, worry-free.


Upholstery care guide


On delivery

  • Before your furniture is delivered, please clear enough space for our Premier Delivery team to manoeuvre it into your home and the room safely.
  • Once you have accepted your furniture and the packaging has been removed, take a few minutes to inspect it. Make sure you’re completely satisfied before the delivery team leaves.


Placement in your room

  • If you have wooden floors, use a protective felt on the feet of your new furniture to prevent scratching.
  • If your new sofa or chair has a recliner mechanism, leave enough room around the furniture for it to work fully. The recliner mechanism may seem stiff at first, but it will loosen over time.
  • Leather furniture may appear flat and creased when removed from packaging. Use the palms of your hands to smooth the cushions and leather, once air begins to circulate the cushions will fall into their original shape.


Day to day care of fabric upholstery

  • Always follow the manufacturer’s cleaning instructions and use the products they recommend.
  • Try to plump and turn cushions daily. This is very important to maintain the shape of the cushions. Some cushions lose their volume naturally over time. Daily plumping will help them keep their shape for longer.
  • Remove dust weekly or monthly with your vacuum’s upholstery or drape attachment, making sure that you vacuum under cushions to remove all dust and dirt. Try to avoid brushing fabric covers, as that can damage the pile.
  • Make sure all covers on loose cover suites are cleaned at the same time to prevent colour variations. Follow washing instructions on the labels of loose covers.
  • If you spill something on your upholstery, blot up the excess immediately. Try to avoid detergents or rubbing, which may damage the fabric. If you have chosen Guardsman protection, contact Guardsman as soon as you can.
  • If you have any doubts about how to care for your furniture and can’t find instructions from the manufacturer, please call your local store for help.


Day to day care of leather upholstery

  • Always follow the manufacturer’s cleaning instructions and use the products they recommend. Regular wiping with a damp, soft cloth is often enough to keep a leather sofa looking like new.
  • Vacuum your leather sofa regularly at a low setting, to remove dust and dirt, especially from under the cushions.
  • Keep your leather sofa or chair at least 50cm from a heat source, to avoid cracking.
  • If you spill liquid, blot the spill with a dry cloth or kitchen paper until it is dry. Do not rub the area as this could damage the finish and cause discolouration.
  • If you have a light coloured leather suite, in particular pale leather, be aware that colour from denim jeans or non-colour-fast dark clothing can transfer to your furniture and cause discoloration. This is called ‘dye transfer’ and is especially common if the clothing is wet.


What you can do to prolong the life of your upholstery

  • Turn and plump cushions – ideally on a daily basis. Regular turning of cushions and plumping of cushions will prolong the life of your sofa or chair considerably.
  • You may have a favourite spot on your sofa, but try to use every seat regularly, to ensure an ‘even wear’.
  • Draw your curtains. If you avoid overexposing your furniture to sunlight, it will help to prevent colour fading.
  • Vacuum your sofa or chair weekly or at least once a month to remove dust and dirt.
  • Have fixed cover fabric suites professionally cleaned at least once a year.
  • If moving your furniture, lift sofas or chairs by their bases to protect the frames. Do not drag or pull by the arms.


Tips to prevent damage or harm

  • Do not place your new furniture near to direct heat or air conditioning. Sofas and chairs should be at least 50cm from radiators and other sources of heat, as heat can damage upholstery, and will crack leather.
  • Do not sit on the arms of a sofa or chair as it will damage the frame. Also try to avoid sitting on the edge of cushions.
  • Beware of scissors, keys and other sharp objects that could tear or cut upholstery or scratch leather.
  • Beware of the damage that can be caused by pets, such as scratching and chewing. Damage caused by pets is not covered by your warranty.
  • Be careful of felt tip pens, highlighters, glue sticks and normal pens without caps. Ink is a stain that can only be removed by specialist cleaning.
  • Never force ‘open and close’ recliner mechanisms but open them with care.
  • Try not to leave newspapers lying on your suite as newsprint ink is not fixed and can stain.