1. Sit tight. Hitachi need to make some additional checks against your application. They will contact you to let you know if they need further information from you.
  2. If you want to call them to speed up this process they can be contacted on 0344 375 5500.
  3. If Hitachi approve the application once their checks are complete, your order will proceed as normal and you will get an email confirming the order has been processed.

Additional Information

Please note, your order is on hold until Hitachi make their decision on your application. If you would rather pay for your order in full now, or before delivery, you can do so by calling 0800 804 8879 to speak to our Online Team.