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The Furniture Village Price Promise

Our promise to you. Furniture Village is committed to giving you the very best value for your money - through great products, great prices and excellent service. Eamon Wynne - Sales & Operations Director
The best possible price

We know price is important when you are buying new furniture for your home. So you’ll be pleased to know that Furniture Village’s buyers are amongst the best in the business at negotiating the lowest possible prices on finest quality furniture.

Our Price Promise isn’t just for exclusive furniture ranges you’re unlikely to find anywhere else. Furniture Village is the largest supplier of famous, quality brand names such as Vi-Spring, Tempur, G-Plan, Ercol and many more. These brands are carefully selected partners who share our commitment to quality, value and service. Our Price Promise holds true for all of them.

Vi-Spring Tempur Ercol G Plan
See our brands
The best possible care

Our commitment to value goes beyond competitive prices. When you’re buying new furniture, we do everything we can to help you make the right choice. Expert advice from our trained sales consultants is always there, if and when you need it. And with our free 5 year quality guarantee on your furniture and 2 years on all other components, online or in store, you can feel totally confident that your new furniture will last.

See our guarantee In the unlikely event that you find the same item for sale at a lower price (including offers), we will gladly match the lower price when you buy, or refund the difference up until the day of delivery. Furniture Village price promise
What to do if you find your furniture for less elsewhere
Already bought

If you’ve already bought your furniture online, please make sure you report the lower price before it is delivered using our simple Lower Price request form, or contact the store that you bought it from.

Not bought yet

If you’ve found your furniture cheaper elsewhere, but would prefer to buy from Furniture Village, please complete our Lower Price request form with full details of the product, the store selling it and their prices. Please make sure that:

  • the two items are identical
  • the price is inclusive of VAT
  • the item is brand new and not reconditioned, end of line or returned stock.
Request a lower price
 

If by chance you cannot reach us, use our online form to let us know how we can help and a member of the Online Team will contact you as soon as they are available.

The opening hours for the Online Office are:

Monday9am - 8pm
Tuesday9am - 8pm
Wednesday9am - 8pm
Thursday9am - 8pm
Friday9am - 8pm
Saturday9am - 8pm
Sunday11am - 8pm