Contact us

Ordered online?
Call us on 0800 804 8879 where a member of our Online Sales team will be happy to assist.
Monday - Friday, 8am to 8pm
Saturday, 8am to 10pm
Sunday, 9am to 10pm

Ordered in store?
Call your local store for assistance.
Opening hours vary.

Furniture already delivered?
If your furniture has been delivered in the last 7 days, please contact your ordering store.

If it has been 7 days or more since your delivery, call our Customer Care Team on 01525 289599
Monday - Saturday, 9am to 5pm  -  Sunday, Closed

Prefer to message us?

Send us a quick message on Live Chat:
Monday - Friday, 8am to 8pm
Saturday, 8am to 10pm
Sunday, 9am to 10pm

Email us

Please choose a subject from the menu below, complete the email form and we'll aim to email you back within 24 hours.

Write to us

Alternatively you can write to us at the following address:

Customer Care Centre
Unit 3, Badgers Rise
Marston Gate
Rigmont
Bedford
MK43 0YL

Press enquiries

For any media or press enquiries, please contact Cool Blue on 0203 102 8640 or email: furniturevillage@coolblue.co.uk