Contact us

There’s no place like home and there’s nothing more important to us than the health and safety of our customers and employees. That’s why, in accordance with government instructions, we have temporarily closed our stores. We’re continuing to make deliveries, our online store is available 24/7, and our customer service team is ready to help you via phone and Live Chat. We do expect that the team will be a little busier than usual, and so we ask for your patience if you’re waiting to hear back from us. The current situation is also impacting estimated delivery dates and we’re working very hard to minimise any delays. As always, we’re grateful for your patience and understanding.

Ordered online or to place a new order online?

Call us on 0800 804 8879  or Live Chat where a member of our Online Sales team will be happy to assist. Lines are open seven days a week, 9am to 10pm.

Ordered in store?

Even though our stores are temporarily closed, our sales consultants are on hand to deal with queries over the phone. Call your local store for assistance.

Email us

Please choose a subject from the menu below, complete the email form and we'll aim to email you back within 24 to 48 hours. Please be patient if you haven’t heard from us within that timeframe. We’ll be in touch just as soon as we can.

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Write to us

Alternatively you can write to us at the following address:

Customer Care
Unit 3, Badgers Rise
Marston Gate
Ridgmont
Bedford
MK43 0YL