Contact us

Ordered online or to place a new order online?

Call us on 0800 804 8879  or Live Chat where a member of our Online Sales team will be happy to assist.

Monday to Friday, 9am to 6pm
Saturday & Sunday, 9am to 8pm

Ordered in store?

Call your local store for assistance.
Opening hours vary.

Email us

Please choose a subject from the menu below, complete the email form and we'll aim to email you back within 24 hours.

Write to us

Alternatively you can write to us at the following address:

Customer Care
Unit 3, Badgers Rise
Marston Gate
MK43 0YL

Press enquiries

Please visit for our latest press material.

For any media or press enquiries, please contact Cool Blue on 0203 102 8640 or email: