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This statement has been published in accordance with Section 54 of the Modern Slavery Act 2015
Furniture Village is the UK’s largest privately-owned furniture retailer selling upholstery, beds, cabinets, and accessories. We operate from over 55 store locations throughout the UK, alongside a fully transactional online website.
All our operations are based in the UK, with our Group Offices in Slough and additional support functions together with a National Distribution Centre located in Milton Keynes. The retail outlets are further supported by 15 Regional Fulfilment Centres. In total, Furniture Village now employs c. 1200 people throughout the UK
 
Slavery, servitude, forced labour and human trafficking (modern slavery) are issues of increasing global concern, affecting all sectors, regions, and economies. Modern slavery is fundamentally unacceptable within our business and supply chains and is an important element in our overall approach to business and human rights. As a family-owned business, Furniture Village is committed to respecting, protecting, and championing the human rights of all those who work within our operations, including employees, stock and non-stock supply chain workers, customers, and local communities. We accept our responsibility to support transparency and honesty; to find and resolve problems, and to work with others to protect the rights of workers, particularly those who are most vulnerable to abuses such as modern slavery.
Furniture Village recognises the importance of its obligation to prevent slavery and human trafficking in the modern world and we operate a zero-tolerance approach to any contravention of this policy, throughout all our business operations.
Any breaches or concerns identified will be dealt with immediately and with positive action. Furniture Village expects the same high standards from all our suppliers and contractors.
Furniture Village is working towards full transparency across our supply chain to mitigate the risk of slavery and human trafficking within our business.
Our supply base is categorised by risk, based on the geographical location of the factory, and how we source the product. This categorisation allows us to prioritise workload to mitigate these risks. All suppliers are currently treated equally in the levels of diligence we expect, regardless of their UK brand recognition.
We are continuously developing our retail offering whilst being mindful of the UN Global four pillars which include human rights, labour standards, environmental and anti-corruption standards. To ensure we achieve this we have developed the following procedures:
All personnel within Furniture Village, its suppliers and contractors, existing and new, are briefed on the policy and our expectations of full compliance to the requirements set out in the Modern Slavery Act.
As an organisation we recognise there is a risk of modern slavery in any area of our business where there is:
To further mitigate and reduce the risk to Furniture Village as far as is reasonably practical, we are implementing the following measures:
Working with our Suppliers
Our supply base is ever changing in line with current business needs. We have issued our Modern Slavery policy to all our suppliers.
Our Trading Partner Agreement is issued to all our supply base. This includes a requirement for transparency of factory locations and the due diligence completed to mitigate slavery risks at the production site and within the supply of materials.
Supplier Relationships
We have long standing relationships with the majority of our suppliers, with whom we share the same commitment to ensuring that modern slavery does not exist within the supply chain. Our Buying and Quality teams regularly visit our major UK and overseas suppliers and their support to adhering the Modern Slavery Act is of paramount importance.
Employee Awareness and Training
We recognise the need for training and we have actively provided all personnel with an awareness and training of the Modern Slavery Act and have developed the training to provide direct access to supplementary training resources via a Learning Management System. In addition to this, when joining the business, all new employees will be required to undertake compulsory training modules to gain awareness of the Modern Slavery Act and their responsibilities to it.
Whistleblowing
Furniture Village has a whistleblowing policy which facilitates personnel both internal and external to the business, to report any unethical practices.
Continued monitoring of the effectiveness of our Policy will primarily be through our supplier agreement within the Trading Partner Agreement. The speed and effectiveness of any corrective actions being taken because of issues raised is also key, along with a continued commitment to increasing awareness and training throughout the entire supply chain.
We will continue to develop appropriate measures to ensure adherence throughout the supply chain and identify areas for improvement as appropriate.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and has been approved by the Board of Directors. This policy constitutes as our Slavery and Human Trafficking statement for financial year ending June 2023.
Charlie Harrison Managing Director
December 2023
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