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We don’t just guarantee the best prices, we also guarantee the best quality. Every single item is built to last, so you can buy our furniture with complete confidence.
What is covered?
Every sofa, every bed, and all dining and bedroom furniture comes with our free 20 year guarantee. The guarantee covers all structural elements of our furniture including frames, springs and webbing, timber, veneers, structural stability and joints, bed frames and springs. All of our Clearance products are purchased with a 2 year structural guarantee.
The exact details
Our 20 year guarantee covers the structural integrity of:
Frames
Springs
Webbing
Within our 20 Year guarantee, other components are also covered for 2 years. These other components include recliner mechanisms, sofa bed actions, motors, ratchet headrests and armrests, adjustable seats, covers and stitching.
Our 20 year guarantee covers the structual integrity of:
Timber
Veneers
Stability
Joints
Within our 20 Year guarantee, other components are also covered for 2 years. These other components include handles, catches and hinges, interior fittings, light fittings (not bulbs), drawer runners, reciprocal table leaf actions and butterfly leaves/extensions, motors and coffee tables incorporating function/storage.
Within our 20 Year guarantee, other components are also covered for 2 years. These other components include motors, drawers, adjustable mechanisms and ottoman storage mechanisms.
All items are covered for 2 years against:
Faulty manufacture
All our garden and outdoor furniture collections come with a 7 year guarantee.
All our garden and outdoor furniture collections come with a 2 year guarantee.
This guarantee excludes issues arising as a result of normal wear and tear, improper care or accidental damage. The 20 year guarantee is valid on all orders placed on or after 07.06.2019. The previous 10 year guarantee was valid on all orders placed on or after 28.09.2016. View full Terms & conditions.
Contact us
Simply contact us via one of the following options:
Our advisors are happy to help:
Monday to Sunday, 10am to 8pm
Shop all categories
Relax in comfort and entertain in style with beautiful living room furniture.
Set the scene for a casual supper or grand dinner parties with gorgeous dining furniture.
Create a restful sanctuary, with your perfect bed and elegant bedroom furniture.
From lavish lighting to whisper soft rugs, find your perfect finishing touches.
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*Voucher not to be used in conjunction with Clearance, any other offer or voucher. Minimum spend of £250 applies.
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