Our 20 year structural guarantee

We don’t just guarantee the best prices, we also guarantee the best quality. Every single item is built to last, so you can buy our furniture with complete confidence.

Find out more about our twenty year guarantee. Promising the best quality at the best price.

What is covered?

Every sofa, every bed, and all dining and bedroom furniture comes with our free 20 year guarantee. The guarantee covers all structural elements of our furniture including frames, springs and webbing, timber, veneers, structural stability and joints, bed frames and springs. All of our Clearance products are purchased with a 2 year structural guarantee.

The exact details

Upholstery
Dining &
bedroom furniture
Beds
Accessories
Garden Furniture

Our 20 year guarantee covers the structural integrity of:

Frames

Springs

Webbing

Alongside our ten year guarantee, other components such as recliner mechanisms and sofa bed actions are covered for two years. Find out more.

Within our 20 Year guarantee, other components are also covered for 2 years. These other components include recliner mechanisms, sofa bed actions, motors, ratchet headrests and armrests, adjustable seats, covers and stitching.

Our 20 year guarantee covers the structual integrity of:

Timber

Veneers

Stability

Joints

Shop our stylish dining range for a selection of contemporary and traditional options.

Within our 20 Year guarantee, other components are also covered for 2 years. These other components include handles, catches and hinges, interior fittings, light fittings (not bulbs), drawer runners, reciprocal table leaf actions and butterfly leaves/extensions, motors and coffee tables incorporating function/storage.

Our 20 year guarantee covers the structual integrity of:

Frames

Springs

Alongside our ten year guarantee, other components such as motors and Ottoman storage mechanisms are covered for two years. Find out more.

Within our 20 Year guarantee, other components are also covered for 2 years. These other components include motors, drawers, adjustable mechanisms and ottoman storage mechanisms.

All items are covered for 2 years against:

Faulty manufacture

Alongside our ten year guarantee, other mechanical components and products are covered for two years. Find out more.

All our garden and outdoor furniture collections
come with a 2 year guarantee.

Upholstery+

Our 20 year guarantee covers the structural integrity of:

Frames

Springs

Webbing

Browse our extensive sofa collection for a wide range of quality styles.

Dining & Bedroom
Furniture+

Our 20 year guarantee covers the structual integrity of:

Timber

Veneers

Stability

Joints

Beds+

Our 20 year guarantee covers the structual integrity of:

Frames

Springs

Check out our wide range of beds, from Divans to bed frames and mattresses.

Within our 20 Year guarantee, other components are also covered for 2 years. These other components include motors, drawers, adjustable mechanisms and ottoman storage mechanisms.

Accessories+

All items are covered for 2 years against:

Faulty manufacture

We have a selection of stylish accessories to suit every taste and style. Shop now.

Garden Furniture+

All our garden and outdoor furniture collections
come with a 2 year guarantee.

This guarantee excludes issues arising as a result of normal wear and tear, improper care or accidental damage. The 20 year guarantee is valid on all orders placed on or after 07.06.2019. The previous 10 year guarantee was valid on all orders placed on or after 28.09.2016. View full Terms & conditions.

Simply contact us via one of the following options:

Our advisors are happy to help:

Monday to Saturday, 10am to 8pm
Sunday, 10am to 10pm