Site Security
Keeping your details secure
If you are worried about submitting your personal details, especially your credit or debit card numbers on the internet, please rest assured that any information you give us is completely safe and secure.
Keeping your details private
When browsing or shopping online, you may be asked to give us your name and email address. These will only be used to give you a more personal level of service. For example, we may need your contact details to arrange an appointment with one of our Furniture Village consultants, to contact you regarding a product request or order, or to ask for your help in evaluating our stores and staff.
Shop securely
If the browser you use is a secure one (Microsoft Internet Explorer version 2.1 or later, Netscape Navigator version 2.0 or later), any information you send us will be security encrypted, making it virtually impossible to read even if intercepted. Industry-standard security technology ensures that your name, address and credit card number can be sent securely.
Furniture Village is an officially registered online store
As an officially registered online store, Furniture Village’s website will be automatically confirmed before any customer or online ordering information is transmitted.
Still worried?
If you would rather order by phone, please call our customer helpline free on 0800 804 8879. Lines are open 9am to 8pm Monday to Friday, 9am to 6pm Saturday and 10am to 5pm on Sunday. Alternatively, contact your nearest store. Details and opening hours can be found via our Store Locator.
Any questions?
Any questions about our privacy and security can be emailed to: online@furniturevillage.co.uk.