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About us

Give us a call

Picture of woman on phone

We'll be happy to help you make the right choice.
Call us on free on 0800 804 8879

 

Passion, Integrity, Commitment, Heritage

Passion

To us, furniture will never be a commodity. It’s much more important than that.

Furniture is the vital ingredient that makes your house your home, a real expression of your style and individuality. It’s also a major investment. So it’s only natural you should demand the very best for your money, with customer service that’s second to none.

That’s what you’ll find at Furniture Village, where furniture is our pride, our passion and our skill.

Integrity

At Furniture Village we have an extraordinary and unique depth of knowledge and expertise. Our motivation is not to ‘close the sale’ but to give you the best, impartial advice so you can make an informed and considered choice – afterall choosing yourself is fun..

We want to understand your lifestyle and the demands on your furniture, which is why children are always welcome in our stores. Over coffee, cold drinks and cookies, our highly trained sales consultants will find out what you’re looking for, show you our range and explain, in layman’s terms, what your best options are and why.

Commitment

We want to make sure you are 100% satisfied with your choice. Expert sales consultants and an inspired range are only part of that.

Our price pledge promises if you find the same furniture anywhere else cheaper within 21 days, we’ll gladly refund the difference.

Our premier ‘white glove’ delivery service ensures your furniture is installed with care. Our delivery staff will remove all packaging and, for a small extra cost, can even take away your old furniture.

Every one of our products is endorsed by a Product Guarantee which covers the structural integrity of your furniture for 5 years and all other components for a period of 2 years against faulty or defective manufacture. This guarantee excludes issues arising as a result of normal wear and tear, improper care or accidental damage.

With interest free credit available you don’t have to compromise either – it really couldn’t be easier to afford the furniture you’ve always wanted.

Heritage

The first ever Furniture Village store opened its doors in Abingdon in 1989 with a simple philosophy: to offer truly excellent products, prices and service to all our customers.

Twenty-three years and 40 UK wide stores later, that philosophy still holds true.

When you visit Furniture Village, you’ll find the very highest quality furniture and a huge, inspiring, imaginative range.

You’ll find down to earth pricing that means real value for your money, and flexible payment options to help you budget for the things you want.

But above all you’ll find friendly, knowledgeable staff who really understand what they are selling - and have your best interests at heart. We want you to feel at home at Furniture Village.

 

If by chance you cannot reach us, use our online form to let us know how we can help and a member of the Online Team will contact you as soon as they are available.

The opening hours for the Online Office are:

Monday9am - 8pm
Tuesday9am - 8pm
Wednesday9am - 8pm
Thursday9am - 8pm
Friday9am - 8pm
Saturday9am - 8pm
Sunday11am - 8pm