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To check the status of your order, sign in to your account. You’ll find your order details and status all in one handy place. Don’t have an account? Click here to track your order – you’ll just need your order number to hand.

For online orders only, you’ll have 14 calendar days from the day you receive your order to notify us in writing that you want to return your order. You can do this either by email or by writing to us at Online Sales Team, Furniture Village, West Thurrock Shopping Park, West Thurrock, Essex, RM20 3LP Please note, we do not accept returns of mattresses or divans that have been used without a mattress protector, or divan beds, mattress protectors, or pillows unless they are unopened, unused, and still in their original packaging.

Click here for more details.

Care+ Protect covers all accidental damage. For more details, view the full list here.

For online orders only, you’ll have 14 calendar days from the day you receive your order to notify us in writing that you want to return your order. You can do this either by email or by writing to us at Online Sales Team, Furniture Village, West Thurrock Shopping Park, West Thurrock, Essex, RM20 3LP Please note, we do not accept returns of mattresses or divans that have been used without a mattress protector, or divan beds, mattress protectors, or pillows unless they are unopened, unused, and still in their original packaging.

Click here for more details.

Care+ Protect covers all accidental damage. For more details, view the full list here.