Safe shopping in store

How we're keeping everyone safe and healthy

There’s nothing more important to us than the safety of our customers and employees. That’s why, following the government’s most recent announcement, all Furniture Village stores are temporarily closed until we are told that we can safely reopen. In the meantime, here’s what we’re doing to be COVID-19 Secure.

Staying COVID-19 Secure

For the safety of our customers and everyone who works at Furniture Village, we’re carefully following the government’s COVID-secure guidelines around workplace safety. We’re continually monitoring this guidance and updating and enhancing our own routines whenever we need to. For our latest updates, please read our COVID FAQs here.

Temperature checks

Checking everyone’s temperature

To help ensure that Furniture Village stores, distribution centres and offices are safe places to work, we’re taking the temperature of every employee daily.

Safe delivery

Safe, non-contact delivery

For your peace of mind, our delivery specialists have weekly Covid tests, wear face masks, protective gloves and shoe coverings, use hand sanitiser before and after every delivery, and have their temperature taken several times a day. They also work in fixed pairs with in-van Perspex dividing screens. Some deliveries are taking longer than estimated but we’re doing our very best to minimise delays.


Personal protective equipment

Even though our stores are closed, Furniture Village sales consultants continue to work in store. To ensure we maintain COVID-secure environments, they’ve been provided with personal protective equipment including face masks. We’ve also installed protective Perspex screens at desks.

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