Email competition terms & conditions

Terms and conditions for "Win your order for free"

1. The Promotor

The promoter is: Furniture Village Limited, company number 02307708 of 258 Bath Road, Slough, Berkshire, SL1 4DX (“Furniture Village Ltd”)

2. The Competition

2.1 The title of the competition is “Welcome to the Magic, Win Up to £5,000 Off Your Qualifying Order”.
2.2 The competition will run quarterly (and each quarterly draw shall be called a “Quarterly Competition”).
2.3 The winner of each Quarterly Competition will be chosen by way of a random prize draw that will take place on the associated quarterly draw date. The winner will be selected at random by Furniture Village Limited, an independent third party.
2.4 Quarterly Competitions shall be drawn on the following dates:
2.4.1 1st March
2.4.2 1st June
2.4.3 3rd September
2.4.4 3rd December
until such time as Furniture Village Ltd ceases to run the competitions.
2.5 Where Furniture Village Ltd decides to cease to run the competitions, Furniture Village Ltd shall advertise the date of the last Quarterly Competition draw date in-store and on its website (Final Closing Date) and Furniture Village Ltd shall not contact you directly. Please therefore check in-store and online for any future Final Closing Date.

3. How to enter

3.1 You will be eligible to enter into a Quarterly Competition by completing a Qualifying Order. A Qualifying Order shall be defined as the purchase of one or more products from Furniture Village Ltd (either in store or online) in one single transaction. Your receipt with Order Number and a valid email address shall be evidence of your Qualifying Order. It shall not be possible to combine receipts from multiple transactions.
3.2 Following your purchase Order, Furniture Village Ltd will send you an email containing a link to “Welcome to the Magic, Win Up to £5,000 Off Your Qualifying Order”. To enter into a Quarterly Competition all you need to do is click on the link to enter a chance to win your order for free as a thank you for choosing us and submit it by following the onscreen instructions before any advertised Final Closing Date mentioned in the email or in store (see Condition 2.4).
3.3 The entry email shall be linked to your Qualifying Order and there is a limit of one entry per individual into each Quarterly Competition. Once you have entered your Qualifying Order into a Quarterly Competition, you shall not be able to enter that Qualifying Order into any other competitions.
3.4 Your entry will be submitted into the next Quarterly Competition following the date of receipt of your entry by Furniture Village Ltd. Entries into each Quarterly Competition will close at midnight on the day before the associated draw date. Entries received after this cut off time will be entered into the next Quarterly Competition.
3.5 All competition entries must be received by Furniture Village Ltd by no later than any Final Closing Date advertised. If your entry is received after this cut-off date, your entry shall be automatically disqualified.
3.6 Furniture Village Ltd will not accept responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any online platform or internet failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
3.7 By submitting a competition entry, you are agreeing to be bound by these terms and conditions.

4. Eligibility

4.1 You must have made a Qualifying Order in accordance with condition 3.1.
4.2 The competition is only open to all residents in the UK aged 18 years or over, except:
4.2.1 employees of Furniture Village Ltd or its holding or subsidiary companies;
4.2.2 employees of agents or suppliers of Furniture Village Ltd or its holding or subsidiary companies, who are professionally connected with the competition or its administration; or
4.2.3 members of the immediate families or households of (a) and (b) above.
4.3 In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. Furniture Village Ltd may require you to provide proof that you are eligible to enter the competition including the production of your Qualifying Order receipt.
4.4 Furniture Village Ltd will not accept competition entries that are:
4.4.1 automatically generated by computer;
4.4.2 completed by third parties or in bulk; or
4.5 There is a limit of one entry per individual per Quarterly Competition. Entries on behalf of another person will not be accepted and joint submissions are not allowed.
4.6 Furniture Village Ltd reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.
4.7 Competition entries cannot be returned.

5. The Prize

5.1 The prize will consist of up to a £5,000 refund on the value of your Qualifying Order. The Qualifying Order towards which the prize money will be applied shall be the Qualifying Order linked to your Welcome Email submission into the competition. The £5,000 refund may be applied to:
5.1.1 The cost of the products contained in the Qualifying Order which have not been cancelled or refunded;
5.1.2 Any delivery costs associated with the Qualifying Order;
5.1.3 Any ancillary services mentioned on the Qualifying Order, such as Care+ Protect.
5.2 If you Qualifying Order is less than £5,000, no cash back shall be given and if your Qualifying Order is more than £5,000, only part of the Qualifying Order shall be covered. Under no circumstances shall the prize exceed £5,000.
5.3 The prize is not negotiable or transferable.
5.4 If you return an item from a winning Qualifying Order, Furniture Village Ltd reserves the right to deduct the amount of the prize paid from any cash refund due to you. This shall not affect your statutory rights.
5.5 Winners shall be contacted within 30 days of the draw to arrange the refund via the same method of payment used for the Qualifying Order.

6. Winner announcement

6.1 The winner of each Quarterly Competition will be announced on our website within a reasonable time following the quarterly draw date (Announcement Date). There will only be one winner per Quarterly Competition.
6.2 The decision of Furniture Village Limited is final and no correspondence or discussion will be entered into.
6.3 Furniture Village Ltd will contact the winner personally as soon as practicable after the Announcement Date, using the email address provided with the competition entry. Furniture Village Ltd will not amend any contact information once the competition entry form has been submitted.
6.4 Furniture Village Ltd will send the name and county of the winner to anyone who writes within one month after the date of a Quarterly Competition draw requesting details of the winner and who encloses a self-addressed envelope to the address set out in condition 1.
6.5 Furniture Village Ltd may publish a list of Winners on their website.

7. Claiming the prize

7.1 Furniture Village Ltd will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or has not claimed their prize within 7 days of the date of the draw, Furniture Village Ltd reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the draw date of the Quarterly Competition.
7.2 Furniture Village Ltd will make payment of the prize within two weeks from the date upon which Furniture Village Ltd contacts you to arrange the refund on your Qualifying Order. If Furniture Village Ltd is unable to make the refund within this time period because (i) Furniture Village Ltd is unable to contact you, or (ii) because you do not provide Furniture Village Ltd with a method to make the refund or (iii) if your refund is to be by way of cash and you do not attend your nearest store to collect your refund, Furniture Village Ltd reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the draw date of that Quarterly Competition.
7.3 Furniture Village Ltd does not accept any responsibility if you are not able to take up the prize.

8. Limitation of liability

Insofar as is permitted by law, Furniture Village Ltd, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Furniture Village Ltd, its agents or distributors or that of their employees. Your statutory rights are not affected.

9. Ownership of competition entries and intellectual property rights

9.1 All competition entries and any accompanying material submitted to Furniture Village Ltd will become the property of Furniture Village Ltd on receipt and will not be returned.
9.2 By submitting your competition entry and any accompanying material, you agree to:
9.2.1 assign to Furniture Village Ltd all your intellectual property rights with full title guarantee; and
9.2.2 waive all moral rights, in and to your competition entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.
9.3 You agree that Furniture Village Ltd may, but is not required to, make your entry available on its website and any other media, whether now known or invented in the future, and in connection with any publicity of the competition. You agree to grant Furniture Village Ltd a non-exclusive, worldwide, irrevocable licence, for the full period of any intellectual property rights in the competition entry and any accompanying materials, to use, display, publish, transmit, copy, edit, alter, store, re-format and sub-licence the competition entry and any accompanying materials for such purposes.

10. Data protection and publicity

10.1 If you are the winner of the competition, you agree that Furniture Village Ltd may use your name, image and town or county of residence to announce the winner of each Quarterly Competition and for any other reasonable and related promotional purposes.
10.2 By entering a Quarterly Competition, you agree that any personal information provided by you with the competition entry may be held and used only by Furniture Village Ltd or its agents and suppliers to administer the competition.
10.3 Any personal data relating to entrants will be used solely in accordance with current General Data Protection Regulation (GDPR) and will not be disclosed to a third party without the individual’s prior consent. Please see the Furniture Village privacy policy for further details. Data relating to entrants will be retained by Furniture Village for a reasonable period after the Competition closes to assist Furniture Village to operate competitions in a consistent manner and to deal with any queries on the Competition.

11. General

11.1 If there is any reason to believe that there has been a breach of these terms and conditions, Furniture Village Ltd may, at its sole discretion, reserve the right to exclude you from participating in the competition.
11.2 Furniture Village Ltd reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.
11.3 These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.